SellerHintSitemap
Every page on this website
Grouped by section.
Products
- SellerHint for Mac — Native macOS application, local-first
- SellerHint Web — Separate browser-based product
- Compare products — A factual, side-by-side comparison
- Features — Every capability, with product availability
- Pricing — Mac and Web are priced separately
- Integrations — eBay is the only integration
Resources
Company
Legal
Product pages
Documentation
Published articles
- What is SellerHint?
- Choose SellerHint for Mac or SellerHint Web
- SellerHint product status
- Core SellerHint concepts
- Product record versus live listing
- Local save versus marketplace update
- Store-specific data
- Why duplicate SKUs are allowed
- SellerHint glossary
- Supported eBay marketplaces
- Current limitations
- Install SellerHint for Mac
- Mac system requirements
- First launch
- macOS permissions SellerHint asks for
- Update SellerHint
- Uninstall SellerHint
- Restore from backup
- Find SellerHint logs
- Open the SellerHint data location safely
- Cloud account and storage
- Create a SellerHint account
- Sign in
- Reset account access
- Manage your subscription
- Restore a Mac App Store purchase
- Upgrade or downgrade a plan
- Cancel a subscription
- Request a refund
- Download invoices
- Delete a SellerHint account
- Account deletion compared with store disconnection
- Mac and Web subscriptions explained
- Manage direct billing
- Connect an eBay store
- Permissions requested by SellerHint
- Connect multiple stores
- Store identity and marketplace context
- Reauthorise an expired connection
- Disconnect a store
- Revoke SellerHint access on eBay
- What happens after disconnection
- Marketplace account deletion requests
- Store data separation
- Troubleshoot connection errors
- Product Import overview
- Import active eBay listings
- Exact match, possible match and conflict
- Normalised SKU matching
- Title matching
- Variation and child-SKU conflicts
- Preview imported information
- Link an existing product
- Import as a new product
- Skip an import item
- Correct an incorrect link
- Import limitations
- Troubleshoot incomplete imports
- Dashboard overview
- Change the dashboard timeframe
- Out of Stock Listings
- Stalest Listings
- Top Listings
- Track Inventory alerts
- How the dashboard figures are calculated
- Listing Catalog overview
- Search products
- Search by SKU
- Search by title
- Filter products
- Sort results
- Change pagination
- Select rows
- Customise columns
- Use compact and extended layouts
- Import from CSV
- Export catalog information
- Manage duplicate SKUs
- Understand local row identity
- Open Product Details
- View store-specific listing status
- Delete a product safely
- Understand warnings and validation
- Product Details overview
- Store tabs
- Store-specific overrides
- Product status and warnings
- Product images
- Store image playlists
- Listing settings
- Product overview fields
- Rich description editor
- Header and footer templates
- Category context
- Item specifics
- Variations
- Variation images
- Item disclosures
- Cost, notes and storage location
- Inventory tracking and low-stock threshold
- Send supported changes to eBay
- Handle partial update failures
- Understand unsupported remote fields
- Create a new product
- Required product information
- Save a product as a draft and resume it
- Draft images
- Validate a draft
- Convert a draft into a ready product
- Create a listing from a product
- Duplicate a product safely
- Use listing templates
- Orders workspace overview
- Refresh orders
- Filter orders by store
- Customise order columns
- Open Order Details
- Understand order, payment, fulfilment and shipment status
- Understand delivery information
- View the buyer-selected shipping service
- Print an invoice or packing slip
- Open an order on eBay
- Add shipment information where supported
- Troubleshoot missing order details
- Protect buyer personal information
- Order data retention
- Marketing overview
- View campaigns
- View promoted listings
- Understand campaign membership
- Offers to Buyers
- Create a campaign
- View marketing performance
- Store-specific marketing data
- Marketing data limitations
- Troubleshoot missing campaign information
- Schedule overview
- View scheduled listings
- View listings ending soon
- GTC Guard overview
- Understand relist work
- Notification settings
- Troubleshoot missing schedule information
- Inventory Sync overview
- Choose an inventory master
- Compare store listings
- SKU matching in Inventory Sync
- Duplicate SKU conflicts
- Preview quantity changes
- Apply quantity changes
- Partial success and failure
- Disable synchronisation
- Troubleshoot mismatched quantities
- Messages overview
- Filter messages by store
- Inbox
- Sent messages
- Conversations
- Reply to a message
- Troubleshoot missing messages
- Case Center overview
- Supported return cases
- Supported Item Not Received cases
- Respond to a case
- Open a case on eBay for refunds and escalation
- Troubleshoot missing cases
- General settings
- Appearance
- Startup behaviour
- Navigation preferences
- Accessibility
- Store settings
- Listing options
- Listing Catalog preferences
- Product Details preferences
- Image preferences
- Business policies
- Automation and alerts
- GTC Guard settings
- Data and Support
- Storage information and reset tools
- SellerHint Web overview
- Mac and Web separation
- Create a SellerHint Web account
- Sign in to SellerHint Web
- Connect a store in SellerHint Web
- Browser requirements
- Workspace and account concepts
- How SellerHint Web stores data
- SellerHint Web billing
- Export data from SellerHint Web
- Delete a SellerHint Web account
- SellerHint Web troubleshooting
- How SellerHint handles data
- Local-first explained
- eBay authorisation explained
- What SellerHint stores locally
- What SellerHint processes remotely
- Store isolation and privacy
- Buyer data
- Diagnostic logs
- Data export
- Account deletion
- Report a security issue
- Submit a privacy request
- Collect diagnostics safely
- Authorisation errors
- Missing listings
- Failed marketplace updates
- Image problems
- Printing problems
- Database or storage issues
- Contact support
- Current service incidents